Legal

Privacy Policy

Last updated: January 30, 2026

HestiaMatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

  • Account Information: First name, email address (or phone number), date of birth, and sex when you create an account. We do not store passwords — sign-in uses one-time codes sent to your email or trusted-provider sign-in (Apple, Google).
  • Profile Information: Photos, biographical details, interests, preferences, and any other information you choose to add to your profile.
  • Communications: Messages you send to other users through our chat feature.
  • Payment Information: Premium subscription payments are processed entirely by the Apple App Store or Google Play Store. We never see or store your card number; we receive only a transaction receipt for entitlement checks.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers.
  • Usage Data: How you interact with the Service, features used, and time spent.
  • Log Data: IP address, browser type, access times, and referring URLs.

1.3 Information from Third Parties

  • If you sign up using Google or Apple, we receive basic profile information from those services (email, first name, and an opaque user identifier).

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Match you with other users based on your preferences
  • Process subscription entitlements relayed by the Apple App Store or Google Play Store
  • Send you notifications about matches, messages, and activity
  • Detect and prevent fraud and abuse
  • Respond to your requests and provide customer support
  • Send promotional communications (with your consent)
  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Other Users: Your profile information is visible to other users as part of the matching experience. Matchmakers you authorize can view your profile on your behalf.
  • Service Providers: Third parties that help us operate the Service (hosting, analytics, email delivery).
  • Payment Processors: Apple App Store and Google Play Store process all in-app subscription purchases. HestiaMatch never sees your payment card.
  • Legal Requirements: When required by law, court order, or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Passwordless authentication: one-time email codes and trusted-provider sign-in (Apple, Google) — there is no password to leak
  • Regular security assessments
  • Access controls limiting who can view your data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data — also available in-app via Settings → Delete account
  • Portability: Receive your data in a portable format
  • Withdraw Consent: Opt out of marketing communications
  • Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at privacy@hestiamatch.com or use the settings in the app.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution for up to 3 years.

7. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Third-Party Services We Use:

  • Apple App Store: In-app subscription purchases (iOS)
  • Google Play Store: In-app subscription purchases (Android)
  • Google (OAuth): Optional sign-in authentication
  • Apple (Sign in with Apple): Optional sign-in authentication

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about your privacy?

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@hestiamatch.com

Website: hestiamatch.com