HestiaMatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender, and password when you create an account.
• Profile Information: Photos, biographical details, interests, preferences, and any other information you choose to add to your profile.
• Communications: Messages you send to other users through our chat feature.
• Payment Information: When you purchase Spark Cards or premium subscriptions, payment details are processed securely by our payment providers (Stripe for physical goods, Apple/Google for in-app purchases).
• Verification Data: Information provided during identity verification processes.

1.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: How you interact with the Service, features used, and time spent.
• Log Data: IP address, browser type, access times, and referring URLs.

1.3 Information from Third Parties

• If you sign up using Google or Apple, we receive basic profile information from those services.
• If you connect social media accounts (TikTok, Instagram, Facebook, Snapchat), we access your public profile information and photos you choose to share.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Match you with other users based on your preferences
• Process transactions for Spark Cards and subscriptions
• Send you notifications about matches, messages, and activity
• Verify your identity and prevent fraud
• Respond to your requests and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Other Users: Your profile information is visible to other users as part of the matching experience. Matchmakers you authorize can view your profile on your behalf.
• Service Providers: Third parties that help us operate the Service (hosting, analytics, payment processing, email delivery).
• Payment Processors: Stripe processes payments for physical Spark Cards. Apple and Google process in-app purchases.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of passwords using industry-standard hashing
• Regular security assessments
• Access controls limiting who can view your data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt out of marketing communications
• Restrict Processing: Limit how we use your data in certain circumstances
• Disconnect Social Media: Remove connected social media accounts at any time

To exercise these rights, contact us at privacy@hestiamatch.com or use the settings in the app.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution for up to 3 years.

7. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Third-Party Services We Use:

• Stripe: Payment processing for Spark Cards
• Apple App Store / Google Play: In-app purchases and subscriptions
• Google (OAuth): Sign-in authentication
• Apple (Sign in with Apple): Sign-in authentication
• Social Media Platforms: TikTok, Instagram, Facebook, Snapchat for profile integration

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us