At HestiaMatch, user safety is our highest priority. We are committed to providing a safe and respectful environment for all users and have implemented comprehensive measures to prevent abuse, exploitation, and harmful content on our platform.
1. Age Verification
HestiaMatch is strictly for adults aged 18 and over. We enforce this through:
Date of birth verification: All users must provide their date of birth during registration
Age confirmation: Users must confirm they are 18 or older to create an account
Profile review: Our moderation team reviews profiles and may request additional verification if age is questionable
Immediate removal: Any account suspected of belonging to a minor is immediately suspended pending investigation
Zero Tolerance Policy
HestiaMatch has a zero tolerance policy for child sexual abuse material (CSAM) and child sexual abuse and exploitation (CSAE). Any content or behavior that sexualizes, exploits, or endangers minors will result in immediate account termination and reporting to law enforcement authorities.
2. Prohibited Content and Behavior
The following is strictly prohibited on HestiaMatch:
Any sexual content involving minors
Content that sexualizes or exploits children in any way
Solicitation of minors
Sharing, requesting, or distributing CSAM
Grooming behavior or communication
Any content that promotes harm to children
Impersonating a minor
3. How to Report Safety Concerns
If you encounter any content or behavior that violates our safety standards, please report it immediately:
1
In-App Reporting
Tap the menu icon on any profile or message and select "Report". Choose the appropriate reason and provide details.
If a child is in immediate danger, contact local law enforcement immediately, then report to us.
4. How We Handle Reports
When we receive a report concerning child safety:
Immediate review: All child safety reports are prioritized and reviewed within 24 hours
Content preservation: Reported content is preserved for investigation and potential law enforcement review
Account action: Accounts are immediately suspended pending investigation
Law enforcement reporting: Confirmed CSAM/CSAE is reported to the National Center for Missing & Exploited Children (NCMEC) and relevant authorities
Permanent ban: Confirmed violators are permanently banned and cannot create new accounts
5. Prevention Measures
We proactively work to prevent abuse through:
Photo moderation: All profile photos are reviewed before publication
Automated detection: We use technology to detect and flag potentially harmful content
Behavioral monitoring: Suspicious patterns of behavior trigger review
User verification: Multiple verification options to confirm user identity
Safety education: Resources and tips for users to stay safe
6. Cooperation with Authorities
HestiaMatch fully cooperates with law enforcement agencies worldwide:
We report confirmed CSAM to NCMEC as required by law
We respond promptly to valid legal requests for information
We preserve evidence as required for investigations
We work with international organizations combating child exploitation
7. Compliance
HestiaMatch complies with all applicable laws regarding child safety, including:
U.S. Federal law (18 U.S.C. ยง 2258A) - CyberTipline reporting
EU Digital Services Act (DSA) requirements
UK Online Safety Act provisions
Local laws in all jurisdictions where we operate
Our Commitment: We are dedicated to maintaining a safe platform and will continuously improve our safety measures. The protection of minors is non-negotiable.
Safety Contact
For safety concerns or questions about our child protection policies: